5601 Roanne Way
Greensboro, NC 27409
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:AtlasYEAR:2025
Everything was well organized The salesman knew all about the car and explained everything well. It is a well organized team. Paper work was smooth and everything was explained to my satisfaction. Very professional team.
TYPE:ServiceMODEL:AtlasYEAR:2022
The Service Manager, Mr. James, and his Service Team went above and beyond to make sure my car was serviced properly. Mr. James and his Service Team were professional, courteous, and friendly. I cannot sing their praises enough. This is the level of customer service that is lacking with so many businesses. I would come back to this dealership based on the customer service alone that I received from the Service Department. A huge "Thank You!" to Mr. James and the Service Team for a job well done!
TYPE:SalesMODEL:TiguanYEAR:2025
Z and Marva and the team
TYPE:ServiceMODEL:TiguanYEAR:2022
Great service as usual
TYPE:ServiceMODEL:AtlasYEAR:2022
Asked for a call from a manager. Nothing. Days later. Communication is terrible.
TYPE:SalesMODEL:Atlas Cross SportYEAR:2025
TYPE:ServiceMODEL:Jetta GLIYEAR:2019
I received excellent service in a timely manner.
TYPE:ServiceMODEL:TaosYEAR:2022
I have never been disappointed while having my car serviced at VW. I appreciated the update texts and especially the video so that I can see what is going on.
TYPE:ServiceMODEL:AtlasYEAR:2022
Customer service was good. I like how the technician creates a video to let me know what’s happening.
TYPE:ServiceMODEL:JettaYEAR:2021
Alexis had everything well-organized. Very smooth process. Excellent communication too.