TYPE:ServiceMODEL:Golf GTIYEAR:2018
Over-all the service I’ve received from Flow has been pretty awesome. But my last visit left me a little perplexed! My car is a manual transmission and requires someone knowing how to operate it vehicle properly! ( The person who moved my car was not familiar with driving a manual and from the smell of the odor may have almost burned out the clutch or damaged it ) When I received my vehicle back from maintenance it had a horrible burning smell coming from my vehicle. I was told to drive it and the smell should dissipate! That was on a Saturday morning when I received my vehicle back. This smell was so bad and the fear of me damaging my vehicle I purchased a rental vehicle to commute back and forth to work until I could get the vehicle back to the maintenance department ! It was then that I suggest flushing out the transmission fluid! The smell is still there but it is not as strong an odor! Just glad to have my vehicle back and hoping for no more transmission issues from my last visit. This is the only bad thing I’ve had to say about flow but as a potential future customer looking to purchase a new vehicle this service could be much improved!