TYPE:SalesMODEL:TiguanYEAR:2024
Sales consultant and Sales Manager very pleasant approach. Positive experience in Flow VW.
Average Score (337 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2022
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
TYPE:ServiceMODEL:AtlasYEAR:2024
Quick and easy very friendly but I had to come back cause the doors had 3 black streaks on them
TYPE:ServiceMODEL:AtlasYEAR:2018
TYPE:ServiceMODEL:TiguanYEAR:2020
TYPE:ServiceMODEL:Jetta GLIYEAR:2019
TYPE:ServiceMODEL:ID.4YEAR:2023
TYPE:ServiceMODEL:TiguanYEAR:2022
Multiple issues with this service visit. 8am appointment took until 6pm, and not all needs were addressed or were not correctly addressed. And there was not discussion with me about the service visit and what was done or not done (even though the tech said the resolution of one item on the list was discussed with me…it never was). And another issue of partial tinting removal was obviously not understood, since all of the window tinting was removed. A paint repair could not be performed because “the mobile paint guys are only there on Fridays”, which was never presented as a scheduling limitation. Finally, the scheduled maintenance visit (in my case a 30k) seems to be a puzzle at check in. And per VW guidelines, not all items were completed even though this was scheduled as a 30k service.