Average Score (337 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

337 Ratings

4.8 Average

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  • Deisha A.11-23-2024

    TYPE:ServiceMODEL:JettaYEAR:2022

  • Alex B.11-22-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

    The service advisor, Larry, was very helpful. The team got to the bottom of the slow coolant leak, and fixed it, which fixed my remote starter issue as well. Very happy to have the problem solved quickly.

  • Wayne P.11-19-2024

    TYPE:SalesMODEL:JettaYEAR:2024

    Very helpful staff and a superior product.

  • Hector D.11-18-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    The tech was not very good with the ID4 he left the carnet modem disconnected.

  • Joseph L.11-16-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Great service

  • Edison A.11-16-2024

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Excellent customer service

  • Michael H.11-15-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Professional!!!

  • Blair B.11-14-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

    I’ve had an outstanding experience with Larry at Flow Volkswagen of Greensboro! He consistently provides quick and efficient service, making every visit a breeze. Larry is always attentive, taking the time to listen to my concerns and making sure I feel heard. His friendly demeanor and willingness to go the extra mile are evident every time, especially when it comes to explaining the details of my warranty. I always leave feeling informed and well taken care of. Highly recommend Larry for anyone looking for exceptional customer service!

  • Thomas C.11-13-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Genaro V.11-11-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    everyone was very nice and kept me informed of the progress of my vehicle.