TYPE:ServiceMODEL:TiguanYEAR:2024
Larry did a great job. He helped me every step of the way.
Average Score (337 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:JettaYEAR:2025
TYPE:ServiceMODEL:TiguanYEAR:2021
Poor communication
TYPE:ServiceMODEL:AtlasYEAR:2022
Customer service is A1+, I was seen promptly. Larry takes great care every time I come in to listen to what I need and to assist.
TYPE:SalesMODEL:TiguanYEAR:2024
TYPE:SalesMODEL:TiguanYEAR:2024
Z was amazing and helped me with everything! Everyone was nice and friendly didn’t feel pressed to buy anything and they was able to help my budget!!
TYPE:ServiceMODEL:JettaYEAR:2023
TYPE:ServiceMODEL:TiguanYEAR:2022
Scheduled a shuttle service online. When I arrived, I have been told, "we can take you home but I won't have anyone who can pick you up since it will be after 4pm" by Scott at the front desk. If Flow cannot handle shuttle service at that requested time, it should NOT be an option. He was upset because he didn't receive the shuttle service request on his side, I was upset because it's a poor customer experience and I didn't have time to argue with him and needed to get back to work.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020
TYPE:ServiceMODEL:AtlasYEAR:2019