Average Score (337 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

337 Ratings

4.8 Average

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  • Tia J.02-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Candace H.02-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    I feel like the price for services is so unpredictable, the last time i got an oil change I asked if this would be the price and this time it was 50.00 more.

  • Cherie D.02-08-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    I chose 5,because everyone make me feel like it's home,everyone attitude and personality says alot,and that means a lot,everyone is very friendly. They are all great.

  • William C.02-07-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    2 nd service call excellent! Finally a knowledgeable person!

  • Paul S.02-07-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Emmanuel was not pushy and this resonates with me.

  • Tracey I.02-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Donald S.02-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Scott was great with prompt communication and even introduced to the technician, Chandler who was very knowledgeable and generous with his time!

  • Jorge E.02-05-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Rachel D.02-05-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Scott in the service department is a master of customer service and should be commended for his patience and empathy. I walk and watch while I'm there and he goes out of his way, frequently, to assist customers and coworkers alike.

  • Jasmine B.02-03-2025

    TYPE:ServiceMODEL:ArteonYEAR:2023