Average Score (337 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

337 Ratings

4.8 Average

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  • Thomas J.02-24-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    Clean, fast, quiet

  • Jung P.02-24-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

  • Charlz B.02-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • William B.02-17-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    Always great customer service.

  • Herbert S.02-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Although the phone app is great. The persona touch of explaining everything should also be applied.

  • Serdar K.02-16-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Freddie C.02-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    5 star

  • Animesh P.02-13-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Mike R.02-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Erica C.02-12-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    The facilities were well kept, everyone was kind and courteous, my wait time was reasonable for the service and check in and out with Ruben was seamless.