Average Score (358 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

358 Ratings

4.8 Average

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  • Christopher M.09-15-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Z, Marvelous, Ron and my VW family came through for me again. It was my 3 rd car this year and they make the experience great

  • Clyde D.09-13-2025

    TYPE:ServiceMODEL:ArteonYEAR:2023

    Service done in a timely manner

  • Aaron G.09-13-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Murphy S.09-13-2025

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2019

  • Maureen A.09-12-2025

    TYPE:ServiceMODEL:TaosYEAR:2025

    Very easy to go online and make a service reservation the quick response from the service department in text confirming And the reminders are very helpful The entire Service staff are so personable that it Makes service time easy and comfortable

  • Philip S.09-12-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    Quick and efficient service.

  • June B.09-12-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Emanuel was an excellent salesman. Very attentive to my needs.

  • Alan K.09-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Donovan took care of me during an unfortunate repair and made the recommendation to replace my rear brakes - I normally don't like an upsell but this made my stop for the door catch hardware replacement worth 2 days in the shop. Flow VW GSO gave me a loaner with no delay and I was back at work in no time. Picked my wife's car up 48 hours later and Donovan had detailed the car so well all my neighbors were commenting. I bought the car serviced at Flow VW GSO about 6-months ago - this experience was a timely reminder that it isn't the problems and repairs in life, it's how we handle them with a good attitude that matters. Thanks Flow VW GSO for helping me get back on the road and back living!!

  • Michael P.09-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Great customer service, friendly, courteous, and good communication and updates about my vehicle being serviced.

  • Meredith L.09-08-2025

    TYPE:SalesMODEL:TiguanYEAR:2025