Average Score (367 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

367 Ratings

4.8 Average

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  • Scott L.08-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Everything was great. I got in and out and a half an hour.

  • Errol B.08-14-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Excellent service, as always. Larry Pitt was the person who looked after me and was exemplary in his dealings with me. He is efficient, personable and very polite. A+++

  • Charles W.08-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    I needed a few different maintenance things done and they got it done quickly same day.

  • Danielle M.08-14-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Jacob my sales rep was great and Marva the general manager was excellent!

  • Terri S.08-13-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    Great service and always know what is going on with your car all along the way.

  • Rowdy M.08-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Dara N.08-10-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Larry and the Service Advisor Team provided outstanding customer service. I was in for a routine oil change and they were able to get me in and out in under 2 hours without incident.

  • Samuel H.08-05-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Richard L.08-03-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Betsy S.08-01-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Larry always greets me with a smile and calls me by name, he is very prompt in keeping me updated and makes sure I am pleased at the end. thank you, Larry, you do a great job! Betsy