Average Score (337 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

337 Ratings

4.8 Average

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  • Michael H.03-23-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Quinn J.03-22-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Eric S.03-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Server was informed and answered all my questions.

  • Walter C.03-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Awesome service the guy that checked us in was great

  • Mary R.03-20-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Tiffany C.03-17-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    I had a flat tire and panicked as my son had to be picked up from school. I called VW Flow in Gso and Larry informed me that I had roadside assistance, he instantly texted me their number. Within 25 mins they arrived and had my spare put on. The next morning, VW Flow changed my tire for me and even gave me a ride to and from so I didn't miss work. Larry kept me updated through out the whole process, he was kind and professional. The driver, Joe, was also great! This might be the best customer service I have ever received and makes me want to continue driving VW moving forward! Thank you!

  • Gregory H.03-17-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Crystal T.03-17-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Angel M.03-16-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    The fix resolved my problem apparently

  • Mauricio B.03-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    The service we received at this dealership was the best.