Average Score (337 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

337 Ratings

4.8 Average

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  • Andrea M.03-30-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Freddie C.03-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Friendly, courteous, and professional.

  • Tony W.03-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Russell T.03-25-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

  • Sierra P.03-24-2025

    TYPE:ServiceMODEL:PassatYEAR:2021

  • Edwin S.03-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    The showroom Design, cleanliness ,amenities and comfortable chairs were greatly Appreciated! However the wait of almost 2 hour's and the fact that the tire rotation was not included on a new vehicle purchase with 3 free oil changes was not favorable for the customer....other than that I'm enjoying my 2024 Tiguan Rline

  • Kathy V.03-24-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Went in to get a nail removed from my tire - I didn't expect it, but to my surprise, my vehicle had also been washed and vacuumed. That was a very nice surprise. Thank you!

  • Danielle B.03-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Exceptional customer service!

  • Danny M.03-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Wayne M.03-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021