Average Score (337 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

337 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Adrienne M.04-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    They went above and beyond, came to my work to get my vehicle for service and to fix recalls and brought my vehicle back to my work. Excellent!!

  • Harold T.04-04-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Buying a car is a hassle; it just is. My experience with the people I interacted with at Flow was refreshing and I am very happy with my purchase,

  • Marisa P.04-04-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Jasmine B.04-04-2025

    TYPE:ServiceMODEL:ArteonYEAR:2023

  • Benjamin M.04-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Tango B.04-01-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    The entire Flow VW of Greensboro staff is amazing. From the moment you entire you are greeted with courtesy and smiles. The employees are not only kind to customers but also to coworkers. I was very impressed with the atmosphere of team work in a what is traditional known as a very competitive industry. This shows the positive mentality of the leadership team… hats off to “Marvalous” Marva and Ron Parson!!! Honestly, the entire staff sets the tone for success. Stuart, Ziad, and Hatem’s enthusiasm, friendly dispositions and attentiveness to detail definitely helped seal the deal. Ron, who has been my car salesman for four previous purchase, always comes through and often exceeds my expectations… with vehicle style, performance, and features. He and his team stayed within my financial limits for payments, interest rate, and warranties. Stuart had all the paperwork ready to sign upon my arrival. I cannot say enough about the stellar customer service at this dealership. I enjoyed my car buying experience so much that I also took my daughter back to make a purchase. I highly recommend this dealership and team! They are truly unbeatable.

  • Geraldine J.03-31-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    Well I’m very disappointed in the service department repair service. Larry the representative asked if I would like my interior cleaned and I responded yes, when I arrived to retrieve my vehicle the interior wasn’t done as requested. And to add insult to injury the hood wasn’t secured. Larry the representative wasn’t there when I arrived however he did notify me promptly that my vehicle was done.

  • Donna M.03-31-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    MR. RUBIN IS THE BEST ALL AROUND SERVICE MANAGER HE HANDLES HIS CUSTOMERS WITH PROPER EDICATE AND CARING SPIRIT, HE IS THE GREATEST ASSET TO THE VOLKSWAGEN DEALERSHIP. THE SERIVE AT THE DESK WITH MR. LARRY IS OUTSTANDING BOTH HAVE ALWAYS TREATED CUSTOMER WITH HIGH VALUE AND RESPECT FOR SERVICE AND MAINTENANCE ON OUR VEHICLES. BOTH MEN HAVE MADE SURE ALL QUALITY OF SERVICE ENGAGEMENTS WAS 100% CUSTOMER SERVICE HATS OFF TO YOU BOTH!!!!

  • Lisa D.03-31-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Jessica M.03-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020