Sent: Saturday, March 21, 2009 11:07 AM
To: ALL EMPLOYEES OF FLOW COMPANIES
Subject: An Award from Better Business Bureau
On Thursday, we were recognized by the Better Business Bureau of Forsyth County as the most ethical company in the community. We were recognized because of our three part commitment: a covenant with our customers to always treat them respectfully and truthfully, to work together as a community committed to creating superior value for our customers, and our commitment to enhance the common good of our cities. We were nominated by people in our city and a team of judges chose us as the winner.
This is an extraordinary recognition and an affirmation of the incredible effort every member of our organization makes to living these commitments everyday. I am extremely grateful for the contribution that everyone has made. I think that it is fair to say that given the reputation of many automobile dealerships, the average person would be surprised at our selection. I was not. Thank you for making us an organization that our customers trust, that values everyone's contribution, and that enhances the well-being of our cities. We are an admired company because of the special people who have set a higher standard.